Most common inspection failures

Inspections are never fun, but are mandated for every school
district, non-commercial applicator and commercial business
in Texas.

If you own or work for a pest control business, you know that it's no fun getting inspected. So many things can go wrong!  To make things worse, if you mess up, chances are that you'll see an inspector again soon, much sooner than if you pass with flying colors.

Fortunately, you don't need to have a bad inspection. At last month's Structural Pest Control Advisory Committee meeting, the good folks at TDA provided a list of the most common mistakes being found by regulatory inspectors during routine business and school inspections.  As you'll see, most of these mistakes relate to paperwork and record keeping--stuff that's relatively simple to correct.  So as the end of the year approaches, it might be a good time to use these  non-compliance lists as checklists to see where your team stands. Take the test and see if you pass:

Most Common Mistakes for Commercial Pest Control Businesses in 2014

• Are the name and license of the person(s) applying pesticides or using devices, recorded on use records stored at your business location? (21% failure rate)
• Do your service report forms have a jurisdiction statement? (18% failure rate)
• If you present a termite bid, do your forms include the required definitions for partial, pier and beam, slab construction, spot treatments, baiting systems and barriers?  (16% failure rate)
• Are all your employees getting the necessary continuing education units (CEUs)? (15% failure rate)
• When providing a termite bid are you providing your termite customers with a diagram, blueprint or building plat with a description of the structures to be treated? (8% failure rate)
• When conducting WDI inspections for real estate transactions, does your paperwork record the name and affiliation of the person purchasing the inspection, as well as the owner/seller of the property? (7% failure rate).
• For WDI reports, are you providing all customers with a properly labeled diagram of the structure inspected?  (6% failure rate)
• Do you provide all termite customers with the required termite treatment statement?
• I'm surprised this failure rate isn't higher: Do your service report forms record the purpose for which pesticides or devices were used (e.g., the target pest)?
• Can you document on a verifiable training records (paragraph n) form that your technicians have received the required training?

Most Common IPM Rule Mistakes for School Districts in 2014

• Are you creating and maintaining records showing approval of use of Yellow Category pesticides? (d)(6)(B)(ii)  (30% failure rate)
• Do you maintain written guidelines defining action thresholds (a)(1)(f), at least for your key pest problems?  (24% failure rate)
• Are you maintaining your IPM records for two years (b)(3)(B)(do you even have all your records?)? (16% failure rate)
• Do you have a system for storing and retrieving all records (b)(3)(B) of facility inspection reports, pest-related service reports, pesticide applications and pesticide complaints?  (14% failure rate)
• Do you keep training records for all employees approved for incidental use of pesticides?  (10% failure rate)
• Would you be ready to provide all your IPM program records on the spot to an inspector if they were to request them? (b)(3)(B) (9% failure rate)
• Are you creating and maintaining records showing approval of use of Red Category pesticides?  (d)(6)(C)(ii) (8% failure rate) 
• Have you the IPM Coordinator provided the required training for any employee on the District making incidental use applications of pesticides?  (e.g., electricians carrying wasp spray for when they open electrical panels with a wasp nest inside) (8% failure rate)
• Do you have a plan for educating your employees about their role in an IPM program? (a)(1)(E)  Note, this includes teachers, administrators and staff outside your pest control staff.  (8% failure rate)
• Do you have a pest monitoring program in place? (a)(1)(B) Word to the wise: if you don't have properly-maintained sticky cards in your school kitchens you definitely do not have a monitoring program! (8% failure rate, and I'm surprised this isn't higher)
• If you're a new IPM Coordinator, have you got proof of taking your 6 hour mandatory IPM Coordinator training?  BTW, we can help with that. (8% failure rate)
• When any pesticides are applied outdoors, is your staff in the habit of posting pest control signs  (d)(2) at the time of application until the minimal reentry time?  (8% failure rate)